MEAL DELIVERY TERMS OF SERVICE

Last Updated 7.2.2021

  • TMC cannot modify or alter existing subscriptions. Clients who wish to make changes to their meal plan must cancel their current subscription and start a new one.

  • Clients are responsible for reading the provided heating instructions. Refunds will not be issued due to customer error in reheating items properly.

  • Clients are responsible for verifying any items ordered meet their dietary requirements. Any changes in dietary preferences must be communicated to TMC's nutrition staff prior to the weekly cut-off time.

  • Client is responsible for providing a correct delivery address and delivery instructions.

  • TMC drivers will not enter clients' homes. Bags will be left at the client's doorstep (or as specified in the delivery instructions). TMC is not responsible for bags left outside for an extended duration.

  • Clients should leave used bags at their doorstep on Monday for pick-up by TMC's delivery drivers.

  • Orders placed after the weekly cut-off time will be delivered the following week. TMC cannot accommodate last minute orders.

  • Client agrees to TMC's Privacy Policy and Refund Policy.